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World Class Skills

WCS Consultancy

Individual and group consultancy 

The window of applications for the current programme of consultancy is now closed. However, you can email us to register your interest in receiving consultancy support and we will keep you updated if more becomes available.


As part of the World Class Skills programme we’ve invited LSC funded providers to apply for consultancy support.

The support available is individually tailored to your organisation, and intended to assist you in becoming more employer responsive.
 


 

Each consultancy involves a KPMG consultant being assigned to work with you. The consultancy has 4 stages: 

1. Diagnostic – what are the issues that are affecting your work with employers, using the Employer Responsiveness Framework

2. Creating a Development Plan

3. Implementing your development plan, and accessing specialist support

4. Evaluation of the consultancy support.



1) Diagnostic questionnaire - The Employer Responsiveness Framework

The first stage of World Class Skills consultancy support is diagnostic. A KPMG consultant will be assigned to your organisation to help you complete the Employer Responsiveness Framework.

The Employer Responsiveness Framework is a document that helps your organisation to review its businesses processes from end to end, and measure their performance for employer responsiveness. Completing the framework will enable you to prioritise areas for improvement.

The quality indicators in the framework have been adapted from a wide range of quality standards relating to employer responsiveness, including the Training Quality Standard (TQS).

World Class Skills consultancy aims to be as tailored and flexible to your organisation as possible. The Framework helps providers to systematically assess starting points and what is/is not working, and is completed to a depth that suits your organisation. It’s not an audit!

2) Development Plan

The Employer Responsiveness Framework helps to identify and prioritise areas for improvement of employer responsiveness.

The next stage of the consultancy is to draw up a development plan. This will give you clear direction on how to improve the areas identified in the framework. It will also help determine which areas WCS consultancy support can help with. A KPMG consultant will work with you to complete this development plan.

It is vital that the development plan becomes a living document, used to help you deliver high quality employer responsive provisioning.

3) Implementation

Once areas have been identified for improvement with the Employer Responsiveness Framework, and a way forwards has been agreed with the development plan, KPMG consultants will help you to make the changes to your organisation.

 
If you have identified a specialist area for improvement, like Customer Relationship Management systems or Labour Market Information, KPMG will assign specialist support to you in that area.
 
The consultancy support available can take many forms, including:
  • Staff interviews
  • Role plays with staff
  • On-site workshops
     


 

If you would like further information then please contact us by email at wcsenquiries@kpmg.co.uk or call us on 0800 32 86 075.