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World Class Skills

Event Packs

To supplement the WCS programme of seminars and workshops event packs have been developed and are now available for download.

Event packs act as records of the day and introduce the topic areas and activities which are discussed and worked through in depth at each of the workshops / seminars. They provide an overview of the subject area and are useful records of the events.

You may also want to view these event packs as an initial topic introduction before booking onto a workshop or seminar. They can also act as useful subject overviews for providers who cannot attend the event itself.

There are a limited number of these event packs in hard copy. If you would like to request a hard copy of a specific event pack then please contact us on 0800 32 86 075, or email us at wcsenquiries@kpmg.co.uk.

To book on to a WCS seminar or workshop please visit wcs.excellencegateway.org.uk/booking

Please find the catalogue of event packs listed below.



The Management Agenda

01 Assessing your level of responsiveness

Aim: To demonstrate a range of techniques and provide tools to complete self-assessment against LSIS’s Employer Responsiveness Framework (ERF) in order to support the planning and prioritisation of improvement activities. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

02 Funding and finance

Aim: To provide the latest information on the changes to employer-responsive provision and to better understand how these changes are likely to impact on your business. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

04 Meeting learner demand

Aim: To provide a better understanding of the skills and behaviours which support a customer-focused delivery model. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

05 Identifying key skills and behaviours

Aim: To give a better understanding of the skills and behaviours that support enhanced employer-responsive provision. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

06 Building employer-responsive skills

Aim: A To help providers embed the key skills and behaviours in their organisations through recruitment role alignment and performance management. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

07 Legal advice on employment terms and conditions

Aim: To provide an introduction to the issues on employment terms and conditions that may arise from proposals to change how college staff or independent training providers’ staff work. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

08 Using HR to support employer responsiveness

Aim:To explore what human resource (HR) strategies mean to you and how to make them more real and how to implement them in your organisation. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

09 Capital investment strategies

Aim: To support senior managers and governors in the development of effective capital investment strategies. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

10 Maximising business through effective collaboration

Aim: To improve your understanding of the different models of collaboration and how your organisation can become more innovative and responsive to the needs of employers. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

13 Structuring your organisation to support

Aim: To understand how organisational design can help address the challenges posed by the employer-responsiveness programme. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

16 Managing your organisation

Aim: To develop your understanding of how performance information can support your organisation in making key decisions and tracking benefits. Secondly to gain an understanding of the creation and use of a performance management framework that meets your needs and those of your customers. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

17 Process management and improvement

Aim: To give you the tools and techniques to improve your processes in relation to employer responsiveness. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

18 How to implement change projects

Aim: To give you a greater understanding of change processes and associated behaviours. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

19 Being a successful change leader

Aim: To ensure you are equipped and informed about how to lead your organisation through a period of significant change in order to become more employer responsive. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]


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Employer Relationships

20 Developing your vision for employer responsiveness

Aim: To encourage providers to develop or create their organisation’s current vision of employer responsiveness by providing a practical approach. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

21 Engaging the whole organisation

Aim: To help you understand what is meant by a whole organisation approach to employer engagement and responsiveness and the benefits to be derived from such an approach. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

22 Gaining and maintaining employer involvement

Aim: To help you understand what is meant by employer involvement and identify the benefits of adopting a proactive customer-focused approach. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

23 Identifying bottom-line benefits

Aim: To provide participants with practical approaches and tools which they can implement in their own organisations in order to increase their effectiveness in identifying real benefits for employers. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

25 Employer engagement strategy and the achievement of the skills broker standard

Aim: To give a high-level overview of the Skills Broker Standard and demonstrate how it can help to develop employment engagement within the workforce. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

26 Engaging employers through the achievement of the SBS

Aim: To provide detailed knowledge of the Skills Broker Standard for providers and demonstrate the impact it can have on employer engagement. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

27 Undertaking effective ONA TNA

Aim: To equip you with the tools and knowledge to undertake effective organisational and training needs analyses. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

40 - Employer engagement strategies

Aim: To equip the Senior Managers from further education colleges and independent This training providers (ITPs) with the practical skills and approaches to developing an Employer Responsive Strategy [The information contained in this event pack was prepared in October 2009 and was accurate at the time of production]

41 -Effective marketing strategies and their implementation

Aim: To assist providers in establishing cost effective marketing strategies that specifically focus on their niche markets and engaging with employers The information contained in this event pack was prepared in October 2009 and was accurate at the time of production


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Operations

28 Making customer relationship management systems work for you

Aim: To ensure providers can exploit the use of their customer relationship management (CRM) system to its full potential to enhance their relationships with customers and employers. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

30 Systems for employer responsiveness

Aim: To help providers ensure that all of their systems are aligned effectively to enable employer responsiveness and to explore some innovative technical approaches to delivering services to employers. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

31 Delivering successful work-based learning

Aim: To identify leading practice and understand better the range of performance requirements so that providers are able to deliver more effective work-based learning (WBL) provision. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

32 Effective information advice and guidance

Aim: To provide the latest information the changes to employer-responsive provision and the increased role of IAG. Formulating initial strategic approaches to embedding IAG in all relevant processes. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

33 Delivering effective information advice and guidance

Aim: To present a range of techniques and practical tools that can support analysis and assessment of an organisation’s information advice and guidance (IAG) processes and to assist with the development of more effective IAG. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

33.1 Delivering to small and micro businesses

Aim: To equip you with the tools and knowledge to work effectively with small and micro businesses. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

33.2 The changing role of the assessor

Aim: To ensure participants are aware of and are equipped to influence the changes needed to support assessors as their roles evolve. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

33.3 Train to Gain for local authority providers

Aim: The aim of the workshop is to give local authority providers an understanding of effective practice in the delivery of Train to Gain provision in order to develop and enhance their own provision. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

33.4 Practical ways of recruiting training and retaining assessors

Aim: To provide new insights into how assessors can be recruited trained and retained. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]


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Sector Skills

34 Using LMI for commercial advantage

Aim: To provide an understanding of how to use labour market information (LMI) for commercial advantage and how it can be used to support providers strategically to position themselves better within a demand-led system. [The information contained in this event pack was prepared in December 2009 and was accurate at the time of production]

36 Introduction to the Training Quality Standard

Aim:To increase your understanding of how the Training Quality Service (TQS) process can be used to bring about improvement in your organisation’s employer responsiveness. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

37 Working towards the Training Quality Standard (Independent Training Providers)

Aim: To advise ITPs on the steps needed to achieve the Training Quality Standard (TQS). [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

38 Working towards the Training Quality Standard (Further Education Colleges)

Aim: To advise Further Education Colleges on the steps needed to achieve the Training Quality Standard (TQS). [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]

39 The learner and assessment journey

Aim: To raise awareness of the different approaches to and methods of assessment within the employer responsive learning journey. [The information contained in this event pack was prepared in March 2009 and was accurate at the time of production]


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